External Relations & Partnership Executive

We are seeking a dynamic and relationship-driven External Relations & Partnership Executive (Education Sector) to join our Strategic Partnership Development. This role offers an exciting opportunity to work closely with schools, educational authorities, strategic partners, and internal stakeholders to support the growth and successful implementation of iSMART's educational programs nationwide.

External Relations & Partnership Development

• Support line managers in building and maintaining relationships with Schools, Departments of Education and Training, and other educational stakeholders.
• Coordinate and implement partnership activities with educational institutions and strategic partners.
• Arrange meetings, working sessions, and partnership events with external organizations.
• Maintain regular communication with partners to support long-term collaboration and ensure positive working relationships.

Educational Program Coordination

• Act as a liaison between schools, partners, and internal departments to ensure smooth communication and collaboration.
• Coordinate with Academic, Operations, Finance, and other departments to support program implementation and service delivery.
• Monitor project progress, address operational issues, and ensure commitments are delivered effectively.
• Follow up on partnership commitments and coordinate with relevant stakeholders to ensure timely execution.
• Support schools and partners by responding to inquiries and coordinating appropriate solutions throughout program implementation.

Documentation, Compliance & Administrative Support

• Prepare and manage official correspondence, reports, meeting minutes, presentations, contract templates, and partnership-related documentation.
• Maintain and organize legal and operational records related to educational cooperation programs.
• Prepare and submit documentation required for educational partnerships and cooperation activities.
• Coordinate documentation related to foreign teachers and international partners when required.
• Maintain compliance checklists and ensure required documentation is complete, accurate, and up to date.
• Support internal departments in preparing documents required for regulatory and operational compliance.

Market Research & Policy Monitoring

• Monitor education policies, regulations on educational partnerships and foreign labour, and market trends relevant to the company's operations.
• Conduct research on educational initiatives, competitors, and partnership opportunities.
• Collect and analyze information to support strategic planning and business development activities.
• Prepare reports and recommendations for management regarding market opportunities and policy developments.
• Monitor and summarize legal and regulatory documents related to education, training partnerships, and foreign labour.

Qualifications

• Bachelor's degree in International Relations, Education, Law, Public Administration, Business Administration, English Language, or related disciplines.

Experience

• Minimum 2–3 years of experience in External Relations, Partnership Development, Education, Public Affairs, Legal Support, Customer Relationship Management, or related fields.
• Experience working with schools, educational organizations, government agencies, NGOs, or international partners is highly preferred.

Skills

• Strong interpersonal and stakeholder management skills.
• Excellent communication and presentation skills in both Vietnamese and English.
• Strong coordination, planning, and organizational abilities.
• Professional business writing skills.
• Ability to manage multiple priorities and work effectively under deadlines.

Personal Attributes

• Professional, confident, and diplomatic in dealing with external stakeholders.
• Detail-oriented, responsible, and proactive.
• Strong sense of ownership and accountability.
• Eager to learn and develop within the education sector.
• Able to adapt and thrive in a fast-paced working environment.