1.     Operational Management of DQCT

Day-to-Day Oversight:

• Manage and coordinate the daily operations of all DQCO Officers across shifts.
• Review all deviation reports, observation logs, and escalation notifications produced by officers.
• Ensure DQCT shift coverage is maintained across all production schedules.
• Conduct daily/weekly briefings with officers to review findings, escalations, and priorities.

Performance Management:

• Monitor individual officer performance against KPIs and compliance targets.
• Identify skill gaps and coordinate targeted training and development activities.
• Conduct regular one-to-one reviews and formal performance assessments.

2.     Compliance Oversight & Escalation

• Review all critical deviation reports and ensure timely escalation to the Head of DQCT and relevant management.
• Participate in root cause analysis (RCA) for significant compliance findings.
• Review and monitor CAPA plans for DQCT-identified deviations and track implementation effectiveness.
• Approve final observation reports before submission to QA and management.

3.     Inspection Readiness & Regulatory Support

• Ensure all DQCT records, observation forms, and reports are maintained in a continuously audit-ready state.
• Serve as the primary DQCT point of contact during internal and external regulatory inspections.
• Coordinate DQCT contributions to regulatory inspection preparation and response activities.

4.     Reporting & Trend Analysis

• Review compliance trend reports, KPI dashboards, and management review inputs produced by the DQC-REA Officer.
• Present DQCT performance summaries to the Head of DQCT and site senior management.
• Identify systemic issues and drive targeted improvement initiatives across DQCT functions.

5.     Cross-Functional Coordination

• Act as the primary operational interface between DQCT and site QA, QC, Production, Engineering, and Microbiology teams.
• Coordinate cross-functional investigations, CAPA implementation, and compliance improvement projects.
• Facilitate effective communication between DQCT officers and department heads.

Education

• Bachelor's degree in Pharmacy, Microbiology, Chemistry, Biotechnology, Chemical Engineering, or a related science discipline.
• Advanced degree or specialized GMP management qualification is preferred.

Work Experience

• Minimum 3 years of experience in a GMP-regulated pharmaceutical environment, with at least 1 years in a team leadership or management role.
• Proven experience managing compliance oversight teams in sterile or aseptic manufacturing is strongly preferred.
• Demonstrated experience managing regulatory inspections (FDA, EMA, WHO, or local authority).

Technical Knowledge

• Comprehensive knowledge of cGMP: 21 CFR Part 210/211, EU GMP, WHO GMP.
• Strong expertise in Data Integrity (ALCOA+), Contamination Control Strategy, aseptic processing, and Environmental Monitoring.
• Proficiency in LIMS and GMP electronic systems is preferred.
• Knowledge of ICH Q9 (Quality Risk Management) and RCA methodologies.

Skills

• Strong leadership, team management, and people development skills.
• Advanced analytical, report writing, and communication skills in Vietnamese and English.
• Proficient in Microsoft Office; Power BI / advanced Excel is an advantage.
• Audit management and inspection coordination skills.

Personal Attributes

• High integrity, independent judgment, unwavering under production schedule pressure.
• Strong organizational skills with ability to manage multiple priorities under pressure.
• Willing to work shift-based schedules including nights and weekends as required.

• Degree: Bachelor
• Job type : Full Time
• Other extras:

  Company bus from HCMC to Factory
  Parking fee
  Meal allowance

• Probationary period: 2 months of probation with full salary
• Training opportunities: A2E skill training
• Age: 26 - 35
• Colleagues: Friendly, supportive
• Benefit:

  Japanese Health Insurance for Staffs over 2 years contribution
  Company trip, Team building activities
  Holiday events

• Holidays:

  - 15 working days: from full 1 year to less than 3 years;
  - 16 working days: from full 3 years to less than 7 years;
  - 22 working days: from full 7 years or more to less than 37 years.

• Salary: Competitive