We are looking for a detail-driven Report Reviewer (Softlines) to review and validate testing reports by cross-checking test assignments, client requirements, protocols, and laboratory results, ensuring that only accurate and compliant reports are released to customers.
Key Responsibilities
1. Report Review & Validation (Core Responsibility)
- Review testing reports prior to release by verifying:
- Test assignment and scope
- Client requirements and specifications
- Protocols, standards, and test methods
- Laboratory test results and conclusions
- Ensure all report content is accurate, consistent, and properly presented
- Identify discrepancies, inconsistencies, or missing information and ensure corrections are made before release
2. Cross-functional Communication & Clarification
- Communicate with Lab, Customer Service, and relevant stakeholders to clarify unclear or conflicting information
- Ensure all required information is correctly reflected in the final report
3. Report Issuance & Turnaround
- Ensure reports are issued on time in line with agreed turnaround time (TAT)
- Maintain discipline in meeting deadlines without compromising accuracy
4. Documentation & Compliance
- Ensure all reports meet internal quality standards and ISO/IEC 17025 requirements
- Maintain proper documentation and traceability for reviewed reports
5. Other Duties
- Perform other tasks assigned by the direct manager
What Makes You Successful in This Role
- You are detail-obsessed (you notice what others miss)
- You are comfortable working with structured, repetitive tasks without losing accuracy
- You can connect data → logic → conclusion, not just check formatting
- You communicate clearly when something is unclear instead of guessing