L&D Manager (Trưởng phòng Đào tạo_Upto 50M_Quận 1)

The Head of Academy is responsible for building and leading the training and talent development ecosystem for the entire LAVA | 25 FIT network.

This role is expected to position the Academy as a Talent Development Academy that not only delivers internal training, but also proactively identifies, attracts, and develops potential Personal Trainers (PTs), Instructors, and operations talent for the system through partnerships with schools, professional communities, and other talent pipeline initiatives.

In addition, the Head of Academy is responsible for setting professional standards, developing career learning pathways, managing the Master Trainer team, and collaborating with local and international experts to continuously improve workforce quality across the organization.

1. Build and Develop the Academy Ecosystem

• Develop the Academy growth strategy in line with the expansion plan of LAVA | 25 FIT.
  Design training models, career development pathways, and competency frameworks for roles such as PT Trainee, Personal Trainer (PT), and Master Trainer.
• Establish assessment, certification, and training quality management systems across the network.
• Ensure the Academy becomes a long-term talent development and workforce supply hub for the LAVA | 25 FIT chain.

2. Talent Pipeline Development and Partnerships

• Develop strategies to build a strong pipeline of potential PTs for the business.
• Establish and maintain partnerships with schools, training institutions, and relevant professional communities.
• Launch Academy programs, internship programs, vocational training, and other talent attraction initiatives.
• Work closely with the HR team to build a talent pool that supports both short-term and long-term business growth.

3. Training and Development of Professional Teams

• Develop and implement training, retraining, and upskilling programs for PT teams across the system.
• Standardize technical knowledge, coaching methods, and service standards across all locations.
• Conduct regular competency assessments and create career development plans for professional staff.
• Ensure professional capability and training quality meet the brand’s operational standards.

4. International Knowledge Transfer and Master Trainer Development

• Collaborate with local and international experts and Master Trainers to adopt and roll out professional training programs.
• Build and develop a Vietnamese Master Trainer team for existing and future disciplines.
  Implement Train-the-Trainer programs to strengthen the internal training succession pipeline.
• Ensure knowledge transfer is consistent, effective, and aligned across the system.

5. Internal Learning & Development

• Develop and deliver training programs based on the development needs of different departments, including back-office teams.
• Partner with internal and external experts to strengthen management, operations, and service capabilities.
• Promote a culture of continuous learning and development across the organization.
• Measure training effectiveness and recommend solutions to improve workforce capability and quality.

Benefit:

• Competitive salary: VND 40–50 million gross/month, negotiable based on qualifications and experience.
• 365-day access to the training ecosystem at LAVA | 25 FIT.
• Opportunity to play a direct role in building and growing a fast-growing Fitness & Wellness brand in Vietnam.
• Dynamic, creative, and performance-driven working environment with strong development opportunities.
• Year-end bonus and performance-based bonuses in line with business results.
• Full labor contract provided, with compulsory insurance contributions including Social Insurance, Health Insurance, and Unemployment Insurance in accordance with Vietnamese labor law.
• Internal recognition and reward programs.
• Other benefits and welfare policies in accordance with company policy and applicable labor regulations.

Job Requirements:

• Bachelor’s degree or above in Human Resource Management, Learning & Development, Business Administration, Sports Science, or related fields.
• At least 3 years of experience in Learning & Development (L&D), Academy management, or workforce/talent development, with experience leading training teams or operating an internal academy/training center.
• Fluent English communication skills are required; the ability to communicate in Japanese is a strong advantage.
• Proven experience in building training systems, competency frameworks, career development pathways, and succession development programs.
• Experience working with experts, training partners, schools, or professional organizations. Candidates with experience in Fitness, Wellness, or service chain/business models are preferred.
• Strong system-building mindset, passion for people development, and a genuine interest in health, fitness, and sports.