Management System Manager

• Management system Governance and Strategy:

- Own and govern the overall Amann Management System (AMS) of AMANN Vietnam Co., Ltd.;

- Establish and maintain the AMS strategy, framework and priorities in alignment with company objectives and AMANN Group requirements;

- Analyses of applicable global and local standards, customer-specific requirements and regulatory requirements on a continuous basis and ensure compliance with these requirements.

- Central contact point to interface with Global Legal department and Sales for local system and process management related customer contract review. 

- Define and maintain Quality Objectives and ensure alignment with company objectives;

- Initiate, prepare, perform, guide and maintain regular scheduled and case related risk and opportunity assessments together with the management to identify necessary changes, corrections or improvements related to the identified risk- and opportunity profile.

- Consultant to top management and all process owners on all matters related to management systems and on compliance with relevant requirements (standards and customer-specific).

• Management system and Process Governance

- Review, approve and govern AMS processes, procedures and related documentation within assigned authority and according to the applicable requirements;

- Ensure process owners understand and fulfil their AMS responsibilities;

- Monitor compliance and effectiveness of all AMS processes;

- Drive cross-functional cooperation to resolve systemic quality / enviromental / social / sustainability / data issues and improve process effectiveness and efficiency;

- Evaluate QMS effectiveness and initiate corrective and improvement actions where required.

• Audit Management

- Establish and maintain the overall 3 years audit cycle - audit strategy and annual internal Audit Program.

- Ensure sufficient qualified internal auditors are available and developed.

- Follow and govern the internal audit process and review significant findings

- Perform internal audits as lead auditor as well as internal witness auditor

- Host and accompany external audits. Act as the central management interface for certification body, customer and other external audits when required.

• Nonconformity, Corrective Action and Continuous Improvement

- Corporate with Top Management and all process owners (Quality Asuarance Manager) to establish and govern the overall approach for nonconformity and corrective action management.

- Review and challenge root cause analyses and corrective actions for significant or systemic

- Escalate critical, recurring or high-risk product and process quality issues to Top Management as well as design and follow up related risk mitigation programs with process owners.

- Ensure effectiveness verification is performed and sustained.

• Management Review

- Lead and own the Management Review process together with Top Management.

- Define required Management Review inputs and ensure relevant data is available.

- Review AMS performance, audit results, customer feedback, nonconformities, corrective actions, risks and opportunities.

- Ensure decisions and actions from Management Review are clearly defined, assigned and followed through

• Quality Performance and Reporting

- Corporate with Process Owner to establish and monitor key AMS performance indicators.

- Review quality trends, risks, opportunities and performance with relevant process owners.

- Provide regular management reporting on AMS performance and significant quality topics.

- Identify negative trends and ensure appropriate actions are initiated and followed up.

• Training and Quality Culture

- Establish the overall AMS competence and awareness strategy;

- Actively performs training with the target for all employees to receive appropriate training on management system requirements (quality, environment, EHS, sustainability.) and quality as well as enviroment and work safety awareness.

- Actively promotes a culture of quality, safety, compliance and continuous improvement.

• Continuous Improvement

- Identify opportunities to improve AMS processes together with the process owners, drive and monitor continuous improvement implementation.

- Kick-off AMS improvement projects at Amann Vietnam and evaluate their effectiveness and efficiency, where applicable.

- Ensure that agreed-upon improvement actions are implemented according to schedule.

• Global and Cross-Site Cooperation

-  Act as the main Quality and system Management interface between AVN and the Global Quality Management Team, especially Global Quality Manager Asia.

- Establish exchange of best practices and lessons learned with other AMANN sites.

- Ensure relevant global requirements and best practices are evaluated and implemented at AVN.

• Annual budgeting for the Quality Management Department in alignment with the company’s business needs.

• Bachelor’s degree in Quality Management, Engineering, or a related field.
• Strong understanding of QMS, Customer CSR, ISO 9001, IATF 16949 standards. Experience with ISO 14001, GRS, and the HIGG Index, Tisax and regulatory requirements is a priority.
• Certification of ISO 9001, IATF 16949, Internal Auditor according to ISO 19011, 5 core tools are required.
• Certification of ISO 14001, 5 core tools, VDA 6.3, VDA 6.5, Lean 6Sigma or equivalent certifications are a plus
• Preferably 5+ years of experience in Quality Management, QMS or a similar role, including leadership or system-owner experience.
• Strong analytical, problem-solving, leadership, communication and stakeholder-management skills.
• Ability to influence cross-functional teams and drive actions efficiently.
• Vietnamese & English fluently.