Nhân viên đối ứng khách hàng: QPM/DQE Engineer

Job description：

- Lead quality management for new product introduction (NPI) and mass production

- Serve as the primary window of communication with customers regarding quality topics.

- Receive, consolidate, and respond to customer inquiries and requirements related to project quality.

- Prepare, review, and present Quality Readiness status at key project milestones

- Ensure all quality requirements are met before proceeding to the next project phase.

- Monitor and track quality performance indicators (e.g. defect rate, yield, FACA status).

- Coordinate internal quality reviews for OK2Send prior to shipment.

- Assess quality risks, consolidate status, and obtain customer approval when required.

- Lead or participate in regular customer meetings or quality issue meeting

- Prepare meeting agendas, presentation materials, and minutes of meeting (MoM).

- Work closely with cross-functional teams to collect data and drive quality actions

Education: Bachelor’s degree in Engineering (Manufacturing, Mechanical, Electrical, Materials, or related field)

- Strong understanding of: Quality tools (SPC, FMEA, Control Plan), Problem-solving methodologies (8D, 5 Why, Fishbone)

- Strong project management skills (timeline, risk, stakeholder management)

- Excellent communication and customer handling skills

- Strong analytical and problem-solving ability

- Fluent in English 4ppls

- Fluent in English 1ppl

- Skills in creating reports using PowerPoint and presentation.