Nhân Viên R&D - Ngành Bánh/ Thực Phẩm

Customer Support (20%) 

• Trouble shouting 

• Advise end user in product, baking equipment, … 

• Train customer as requested 

In order to ensure customer satisfaction. 

Develop New Product Application (30%) 

• Develop new products following the market trends from research to finish products: 

• Research and select what kind of new product 

• Work out formula and process 

• Calculate the cost of finished product 

• Make sample & evaluate sample 

• Finalize kind of product 

In order to improve of Interflour products effectively, ensure the products always standard. 

Support Sales Team (20%) 

• Update the application of flour 

• Train customer to make products from flour 

• Update information of flour quality from competitors 

In order to ensure the efficiency and effectiveness in supporting Sale team 

Conduct Technical Trainings (10%) 

• Build training manual 

• Make detailed plan (cost, manpower…) 

• Conduct trainings & make reports 

In order to help coordinate the efficient and accurate flow of information among all project stakeholders. 

Assist to Implement DEMO Programs & Support Sales Events (5%) 

• Drive DEMO programs according to Sales’ request (planning, costing, staffing, training, logistics planning...) 

• Support sales events as request 

In order to help coordinate the efficient and accurate flow of information among all project stakeholders. 

Make Report (10%) 

• Make report on customer supports 

• Make report on new products 

• Make reports on trainings & demo 

In order to help coordinate the efficient and accurate flow of information among all project stakeholders. 

In charge of Admins Tasks (5%) 

• Make report on customer supports 

• Make report on new products 

• Make reports on trainings & demo 

In order to help coordinate the efficient and accurate flow of information among all project stakeholders. 

Education / Experience

• University degree or College (Major in Food Technology) 

• At least 2 years’ experience in the same field. 

Specific Skills

• English Skill – Intermediate (TOEIC 500) 

• Good Computer skills (Word, Excel) 

• Strong oral and written communication skills, presentation skills 

• Baking Skills 

• Food Technology Knowledge