Odoo System Operations Specialist

Position Overview

We are looking for an Odoo System Executive to support system operations, coordinate business requirements, and ensure smooth implementation and usage of Odoo/CRM systems across departments. This role will focus on system coordination, workflow testing, user support, and operational alignment in collaboration with IT teams and external vendors.

Key Responsibilities

• Coordinate with Business teams, IT teams, and external vendors to support system enhancement, implementation, and operational issues.
• Support the transition from manual and Excel-based operations to standardized Odoo workflows.
• Gather and consolidate user requirements from departments, then coordinate with Odoo/IT teams for system development and enhancement.
• Participate in system testing (UAT), process validation, and issue tracking before Go-live.
• Support system governance, operational workflows, and approval processes to ensure smooth daily operations.
• Monitor system usage, identify operational issues, and coordinate troubleshooting with related teams.
• Ensure data accuracy, workflow consistency, and alignment with operational requirements.
• Conduct user guidance, basic training, and handover for internal users after implementation.
• Coordinate cross-functional teams to improve process efficiency and system adoption.
• Support daily CRM/System operations and user support activities.

• Minimum 3–5 years of experience in Odoo systems, system coordination
• Understanding of system implementation processes, workflow testing, and operational support.
• Good coordination and communication skills with internal teams and vendors.
• Basic understanding of business processes and operational workflows.
• Experience in retail, home appliances, consumer electronics, or service operations is a plus.
• Basic English communication skills are preferred.