This leader will lead a team in Techtronic Industries Vietnam factory, take charge of In-Process Quality Control, Outgoing Quality Control and Process Quality Support. Work closely with all cross functional teams to drive for customer satisfaction and continuous improvement.
RESPONSIBILITIES
- Manage the process of In-Process Quality Control and Outgoing Quality Control, ensure all products meet internal / external quality standards.
- Support manufacturing process improvement, failure analysis, non-conformance disposition, ensure quick investigation and effective Corrective / Preventive Actions are in place.
- Set up proper processes for IPQC and OQC including but not limited to prepare check card, sampling plan, process audit, non-conforming product disposition, data collecting system (Critical Features, DPPM, Data Analysis), etc.
- Coordinate customer returns or complaints to drive effective preventive actions and verify effectiveness of error avoidance and sustainability
- Maintain and optimize IPQC, OQC and PQE management system (SOP, OI / WI) according to ISO9001.
- Ensure team staffs are well trained with needed skills to perform required functions.
- Work closely with cross functional team to meet delivery schedules and production goals, while actively maintaining the expected level of quality