Sales Admin

Job Description

Order Management

Manage the order processing workflow from receipt to delivery, ensuring all sales orders are entered accurately and promptly in the Zoho Book & CRM system.

Sales Support

Assist the sales team with day-to-day administrative tasks such as preparing quotes, contracts, and proposals and maintaining organized records and documentation.

Customer Communication

Serve as a point of contact for customers, addressing inquiries, resolving issues, and providing product information to enhance customer satisfaction.

Inventory Coordination

Collaborate with the inventory team to monitor stock levels, assist in replenishment orders, and manage documentation related to inventory movements.

Additional Administrative

Tasks Provide general administrative support, including scheduling meetings, managing calendars, and assisting with travel arrangements for the sales team.

Perform other duties as assigned by the Sales Manager to enhance team efficiency and effectiveness.

Sales Reporting

Assist in preparing sales reports, track sales activities and maintain records of sales leads and opportunities in the CRM system.

Job Requirement

• A degree in Business, Sales, or something similar (or just a huge passion for learning!).
• Strong communication skills—both written and spoken—so you can connect with customers and your team.
• Good vibes with MS Office (especially Excel) and a familiarity with CRM tools (like Zoho & CRM).
• Should be organized, detail-oriented, and ready to juggle multiple tasks at once.
• A positive attitude and a desire to grow in sales and customer service.
• Experience in sales admin roles is cool, but freshers are totally welcome too!