Sales Executive - Industrial Microbiology

Role Objectives

• Build and maintain long-term relationships with key customers
• Coordinate internal teams and external partners to deliver timely solutions
• Stay up to date on the company’s product portfolio and industry trends
• Achieve assigned sales targets and business objectives

Key Responsibilities

• Develop account and territory plans to achieve sales targets and business goals
• Manage the full sales cycle, from prospecting to closing, both directly and through channel partners
• Identify new business opportunities through networking and develop them into long-term partnerships
• Deliver product presentations and demonstrations to prospective customers
• Provide professional after-sales support to build customer loyalty and drive cross-selling and up-selling
• Maintain regular contact with customers to understand their needs and introduce new products
• Handle customer complaints promptly and resolve issues to protect customer satisfaction and the company’s reputation
• Negotiate pricing and agreements, and keep accurate sales records
• Keep the CRM database of customers, opportunities, leads, and visits up to date
• Submit weekly sales reports as required by management

Qualifications and Skills

• Bachelor’s degree in Biology, Microbiology, Biotechnology, or a related field
• Minimum 2 years of sales experience in industrial microbiology testing, laboratory supplies, life science, or chemical products
• Proven ability to manage multiple accounts while developing new business
• Strong skills in identifying customer needs and negotiating pricing and service terms
• Willingness to travel as required to meet customers and prospects
• Experience with CRM software is an advantage
• Good English communication skills are an advantage