- Deliver a positive and professional sales experience, emphasizing service excellence.
- Review and align sales executive Key Performance Indicators (KPIs) to ensure that sales activities are in accordance with organizational standards, procedures, and strategic objectives.
- Cultivate and manage customer relationships through effective follow-up and timely resolution of issues.
- Handle customer complaints and inquiries from all communication channels, managing both new and existing customer appointments.
- Collaborate on ad hoc tasks assigned by the Manager.
Job Requirement
- Minimum of 2 years of sales experience, with a preference for candidates with experience in the hospitality industry.
- Strong listening and persuasion skills.
- Approachable, enjoys interacting with people, and possesses strong interpersonal skills.
- Demonstrated ability to remain composed in challenging situations and handle pressure effectively.
- Willing and able to travel on a monthly basis to South Vietnam provinces.
- Fluent in English.
Profile:
- Self-motivated with a focus on achieving targets.
- Ability to influence and negotiate effectively with others.
- Problem-solving mindset.
- Strong communication skills, both verbal and written.