Senior Business Development Associate/Outbound Telesales

About the Role:

This is a founding position for our Inside Sales function in Vietnam. We are looking for an experienced inside sales / telesales professional, not an entry-level candidate, who will build our lead generation approach in Vietnam from the ground up and grow into a leadership role. As the team expands, the successful candidate is expected to step up as Team Leader / Supervisor, taking responsibility for recruiting, training, and leading the future Vietnam Inside Sales team.

Job Responsibilities:

Lead Generation & Outreach

• Conduct outbound voice outreach in Vietnam and non-voice outreach (email, LinkedIn, Zalo and other messaging platforms) in Vietnam and overseas markets (Singapore, Malaysia, etc.)

• Research and identify potential B2B clients using sales intelligence tools (e.g. Apollo, Lusha)

• Introduce the value of Synergix ERP solutions to prospective customers and understand their business needs

• Qualify leads and schedule appointments for the Sales team

• Follow up with prospects consistently and keep all outreach activities updated in the CRM

• Achieve KPIs for outreach activities, qualified leads, and appointments

Building the Function & Leadership

• Establish and refine effective lead generation methods for the Vietnam market, including call scripts, email templates, target lists, and qualification criteria

• Analyze outreach results and market responses, and share insights with the Sales and Marketing teams to improve targeting and messaging

• Document best practices to create a repeatable playbook for the future team

• As the team grows, take on leadership responsibilities: participating in recruitment, onboarding and coaching new members, and managing team performance and KPIs

Requirements:

• Minimum 2 years of experience in inside sales, telesales, telemarketing, or B2B lead generation (B2B or IT/software experience is a strong advantage)

• Proven track record of meeting or exceeding outreach, lead, or appointment targets

• Experience mentoring, training, or leading junior team members is a plus

• Strong ambition to grow into a leadership role and build a team

• Good English skills

• Confident communicating with customers through calls, email, LinkedIn, messaging platforms, and other digital channels • Strong communication and persuasion skills • Proactive, persistent, and target-oriented, with the discipline to follow up consistently

• Good research and information-gathering skills; experience with CRM or sales intelligence tools is a plus

• ERP/software experience is not required; product training will be provided

Benefits:

• Salary: Competitive salary + KPI/incentive

• 13th and 14th-month gross salary bonuses, depending on individual performance and the company's business performance.

• Insurance coverage in accordance with Vietnamese labor law (Social Insurance, Health Insurance, and Unemployment Insurance), plus PVI healthcare insurance. • Salary reviews twice a year.

• All public holidays and Tet as prescribed by law, plus 14 days of annual leave, 10 days of paid sick leave, 01 Christmas Day, 0.5 International Women's Day, and other company benefits.

• Team activities: birthday celebrations, picnics, and an annual company trip. • Office treats: fresh fruit every Thursday, plus complimentary snacks, tea, and coffee.

Address: C Tower, 25th floor, Central Point Tower, 219 Trung Kinh, Yen Hoa, Hanoi.

Working time: From Monday to Friday, 8:00 AM - 05:00 PM

Note: Please be informed that our company may use AI-based tools to screen and evaluate applications as part of the recruitment process.