Senior QFS Manager

1) Quality and Food Safety Management

• Develop and maintain a food safety system compliant with BRCGS, Kosher, Halal, Organic, and other standards.
• Lead internal audits, external audits, customer audit and regulatory inspections.
• Coordinate testing, validation, and quality control activities for new products.
• Oversee system compliance with internal standards, customer requirements, and regulatory expectations.
• Ensure all documentation, procedures, and records are properly maintained and audit  ready.
• Manage investigation into quality incidents or non-conformance and implement corrective actions.
• Monitor and improve operational processes to strengthen quality and food safety.
• Analyze quality data, trends, and KPIs to identify improvement opportunities.

3) People Development

• Lead and train the quality and food safety team to build skills and accountability.
• Set goals, provide feedback, and promote a quality-focused culture.

4) Complaint Management and Continuous Improvement

• Oversee customer complaints, conduct root cause analysis, and implement preventive measures.
• Drive quality improvements based on audit results and feedback.
• Partner with stakeholders to balance business objectives, operational risks, and compliance requirements.
• Support issue resolution and decision-making related to product quality, compliance risks, and operational challenges.

• Education: Graduated from a university in Food Technology, Chemistry, Biology, Agriculture, or related majors.
• Experience: 7- 8 years of experience in a similar position in food manufacturing companies.
• Knowledge of HACCP, GMP, SSOP, BRCGS, Kosher, Halal…
• Planning and conducting process audits.
• English skills: Good communication
• MS Skills: Word, Excel, PowerPoint
• Management and organization
• Ability to work independently, within prescribed guidelines, or as a team member.