Supply Chain Management Officer

Preparing daily booking data to track delivery volumes and ensure proper communication of plans to 3PL.
- Check, control, and adjust the daily scheduled delivery quantity.
- Inform 3PL in case of sudden changes in quantity.
- Support in handling issues related to delivery appointments.
- Record and report any incidents that occur.

Manages inbound and outbound volume, and works with 3PL to ensure accurate data.
- Check inbound and outbound data, ensure it is accurate, timely, and entered into the system correctly.
- Coordinate with relevant departments to resolve system issues (if any) every day.
- Collaborate with 3PL and relevant departments to conduct inventory audits twice a year.
- Work with stores to address data discrepancies in case of any issues.
- Record and report any incidents that occur.

Coordinating between departments and stores to resolve issues.
- Monitor the handling of incident reports by 3PL with the corresponding function.
- Provide support and advise reasonable solutions to 3PL/stores to resolve issues.
- Resolve problems with wrong deliveries, returns, price wrong, and other related issues at South RDC.
- Resolve complaints from suppliers/3PL concerning operational problems.
- Record and report any incidents that occur.

Control, review, update, and develop regulations/procedures related to operations.
- Supervise 3PL operations to ensure compliance with processes and accuracy.
- Propose improvements in processes to increase work productivity.
- Record and report any incidents that occur.

Monitor KPIs with 3PL and control individual/departmental MBOs.
- Monitor and supervise the KPIs set with 3PL.
- Propose/advise solutions to achieve KPIs with 3PL.
- Create MBO & control

Other duties as assigned
- Any other activities or matters related to the department, or ordered from the supervisor and/or company from time to time.

1. University degrees
2. 2+ year experience in Warehouse Operation
3. Management skill
4. Good at MS Office (Excel, Power Point…), Operation system ( WMS, SAP, Profit…)
5. Honestly, carefully and negotiation skill
6. Ability to work both independently and as a team member under high pressure
7. Enthusiasm, adaptability, team-spirit are required
8. Good inter-personal and reporting skills
9. Negotiation and problem solving skills
10. Good communication with other stores/department/suppliers