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Địa điểm

Hồ Chí Minh

Maps
Phương thức làm việc
  • Việc làm từ nhà
  • Lương

    Dưới 1,200 USD

  • Kinh nghiệm

    3 - 5 Năm

  • Cấp bậc

    Trưởng nhóm / Giám sát

  • Hết hạn nộp

    10/06/2024

Phúc lợi

  • Laptop
  • Chế độ bảo hiểm
  • Phụ cấp
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Nghỉ phép năm

Mô tả Công việc

  • Operate seller centers fluently, Conduct regular SKU hygiene checks, and analyze key reports for sales, order performance, and store health.
  • Maintain platform store content according to client specifications, including titles, descriptions, attributes, etc.
  • Lead the optimization of workflow through automation, coordinating activities, and addressing risks to ensure continuous improvement.
  • Foster strategic partnerships, understanding client business objectives, and brand identity for mutual business success.
  • Manage end-to-end projects and execute promotional setups based on client requirements.

Key Responsibilities:

1. Workflow Optimization and Management:

  • Manage workflow optimization through automation.
  • Map, plan, and coordinate activities related to workflow.
  • Address WF/Queue related risks, collect feedback, and ensure continuous process improvement.
  • Strategic Partnership Development:
  • Foster strategic partnerships to drive mutual business success.
  • Develop a deep understanding of the client's business objectives and brand identity.

2. Project and Promo Management:

  • Manage and coordinate projects (tickets) end to end.
  • Execute all promo setups and submissions according to client requirements.

3. Store Content Management:

  • Maintain client platform's store content (title, descriptions, attributes, etc.) as per client specifications.
  • Coordinate with clients to update product details and price points.

4. Performance Analysis and Reporting:

  • Conduct daily SKU hygiene checks to assess competitiveness, sales performance, stocks, pricing, etc.
  • Operate Shopee/Lazada/Tokopedia/Tiki seller centers fluently.
  • Understand and analyze basic reports on Seller Centre, including sales and order performance, product performance, store health, and promotion performance.

5. Site Performance Reporting: Analyze daily, weekly, and monthly reporting of site performance via Key Performance Indicators (e.g., service levels).

6. Relationship Building:

  • Build a strong relationship with the site operations team (Market POCs/ Oms/ Team Leads) to ensure proper execution of the capacity plan.
  • Provide general education regarding the best workflow management practices

Yêu Cầu Công Việc

Skills & Experience:

  • Desired – working experience with an E-commerce background. Minimum 3 years of experience (preferably with E-commerce Platform/Enabler).
  • Coordination skills across various locations for activities based on client briefs.
  • Preferred knowledge of E-commerce Platforms (Marketplaces) and/or CMSs (SFCC, Magento, Shopify).
  • Working knowledge of Microsoft tools.
  • Strong interpersonal and communication skills, including the ability to interact effectively with internal and external teams.
  • Organized and planned approach to work with the ability to navigate dependencies swiftly.
  • Familiarity with Project Management tools.
  • Strong analytical and problem-solving skills.
  • Understanding of web analytics data and knowledge of content management.
  • Effective communication and stakeholder management skills.
  • Understanding of the E-commerce domain.
  • Ability to handle last-minute changes, issues, and pressure situations.
  • Liaise and collaborate with colleagues to ensure service results and developments are understood.

Thông tin khác

  • Bằng cấp: Đại học
  • Độ tuổi: Không giới hạn tuổi
  • Thời gian làm việc: 9 AM - 6 PM
  • Phúc lợi:

    - Work from home
    - Các phúc lợi theo Luật lao động

  • Ngày nghỉ: - Nghỉ phép theo quy định
  • Lương: Dưới 1,200 USD
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