Senior Game Operation Executive (Chinese Speaking)

Mô tả Công việc

Market and product research:

• Update knowledge and new information about the product, market, and target customers continuously, stay updated about gaming market trends.
• Provide assessments and analyses to choose products suitable for the target market.

Game testing:

• Understand thoroughly about product features and specificities.
• Build, manage, and optimize the product quality testing process to minimize risks and develop solutions for complex issues.

Product operations:

• Ensure the product integration process for functionality in target markets.
• Organize and supervise operational activities, ensuring the maintenance/improvement of user experience.
• Plan short-term/long-term operations and design activities/events for the product to optimize revenue generation.
• Coordinate with other departments to execute promotional campaigns, community building, customer support,... for the product.
• Participate in building backup systems and risk management during product operations.

Data analyzing:

• Understand product data for analysis and evaluation of product health, as well as identify accurately issues from the product/customer.
• Make regular reports on the products under responsibility, providing detailed information to understand and improve operational performance.