112714 - Japanese speaking - Customer Service Engineer - Manufacturing

Job Description

Job Details

Position: Japanese speaking - Customer Service Engineer - Manufacturing

Job Code: 112714

- Working location: Thai Nguyen

- Monthly Salary: Negotiable

Responsibility

Workflow: Client -> The company -> Technical Response Center, Manufacturing, Sales & our group

・Setting up new equipment

・Trouble Shooting (Remote and on-site response if customer experiences equipment problems during mass production)

・Defect history management and progress sharing by equipment (once per month)

・Proactively predict and manage the equipment so that customers can run it without any problems

・Facility relocation and remodeling work

・Regular inspection of equipment and preparation of inspection reports

・Competitor information collection and analysis

・Information sharing and cooperation through regular meetings with headquarters and group

・Creating forecasts, selling and proposing repair parts according to customer needs and budget

・Creation of mechanisms

Job Requirement

Requirements

<Necessary Skill / Experience>
・Education: College and above in Technical-related fields
・Language: English - Conversational Level and Japanese - Business Level (work with HQ, can communicate and negotiate smoothly)
・Experience: Welcome non-experienced candidates (Prefer experienced candidates in semiconductor/ liquid crystal device maintenance work)
・Other:
- Can join long-term business trips overseas or in Japan (over 3 months)
- No problem in commuting to work (Thai Nguyen)

<Personality>
・Willing to solve the problem
・Able to work cooperatively and cooperatively
・Able to coordinate well between customers and companies
・Can express opinion well

NOTICE:

Only shortlisted candidates will be approached by RGF's consultant. Your resumes will be recorded in our system, and you will receive our Job Introduction Auto-email with suitable jobs in the coming time. Please check your email regularly to get our vacant job. Thanks so much!