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BellSystem24-Việt Nam

[H2] GOJEK CUSTOMER SERVICE AGENT (ENGLISH LINE)

BellSystem24-Việt Nam
Địa điểm

Hồ Chí Minh

Maps
  • Lương

    9 Tr - 10 Tr VND

  • Kinh nghiệm

    Dưới 1 Năm

  • Cấp bậc

    Nhân viên

  • Hết hạn nộp

    13/06/2024

Phúc lợi

  • Laptop
  • Chế độ bảo hiểm
  • Phụ cấp
  • Chế độ thưởng
  • Đào tạo
  • Tăng lương
  • Phụ cấp thâm niên
  • Nghỉ phép năm

Mô tả Công việc

  • To assist Gojek’s customers (end-users) via non-call and call channels.

  • Identify and assess customers’ needs to achieve satisfaction.

  • Provide accurate information and solutions by using the right methods/tools.

  • Go to the extra mile to engage customers.

  • Work with Customer Service Team Leader to ensure proper customer service is being delivered.

Yêu Cầu Công Việc

  • Having at least 6 months experiencing in contact center or customer service is a huge plus.

  • Being good at English speaking (no interruption, clear pronunciation).

Benefits:

  • Salary: 10,000,000 VND (gross) at start.

  • Social insurance and company exclusive benefits from BellSystem24 Vietnam and Gojek Vietnam.

  • Great opportunities to be upgraded to Team leader or Operation member (such as Quality Assurance, Administrator) after 6 months (or sooner) hard working.

Working time: Work in rotating shifts (6 days/week), including day shift and night shift as following:

  • S1: from 06:00 to 15:00

  • S2: from 07:00 to 16:00

  • S3: from 08:00 to 17:00

  • S4: from 09:00 to 18:00

  • S5: from 10:00 to 19:00

  • S6: from 11:00 to 20:00

  • S7: from 12:00 to 21:00

  • S8: from 13:00 to 22:00

  • S9: from 14:00 to 23:00

  • S10: from 21:30 to 06:30 next day

Location: No.8A Huynh Lan Khanh st., Ward 2, Tan Binh District, HCMC.

Thông tin khác

  • Độ tuổi: Không giới hạn tuổi
  • Lương: 9 Tr - 10 Tr VND
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