The Payroll Senior Consultant is responsible for handling day-to-day payroll and benefit administration activities for Clients and others operational duties, ensuring accuracy, compliance of processes, documentations, high services and adherence to regulatory standards. This role is important in ensuring the smooth handling of payroll-related processes and compliance, contributing directly to firm’s operational efficiency and clients’ satisfaction and retention.
JOB DESCRIPTION:
a. Financial Goal Achievement:
Be responsible for achieving individual financial targets
Support and manage the team to achieve the target, billings and control clients’ debtor
b. Payroll Service Delivery:
i. Payroll processing:
Be responsible for end-to-end processing payroll for clients with high quality and timely manner
Distribute the net take home to client employees’ bank account, Tax and Insurance payments to statutory bodies on behalf of clients
Collaborate with clients to gather necessary data and verify completeness for labor processes
Maintain accurate and up-to-date records of all monthly, quarterly, yearly PIT reports and documentation for auditing purpose
Calculate final payment for client’s resigned employees
Collaborate with consultants to set up procedures, forms, and formulas to reconcile payment transactions with internal Finance team
Bill and follow up client's pre-agreed credit terms to make debtor control
Support to work with Government Authorities to submit required documents
Perform other duties as assigned, including on-site projects or expat PIT work
Support Payroll Leaders in supervise assistants/interns in the team in daily tasks
ii. Process Optimization: Contribute and manage to Process Optimization projects and resources to maximize margins
iii. Internal Coordination:
Work closely with related teams to ensure that data is accurately integrated into payroll processing
Liaise with related teams to ensure alignment in processes
Act as Mentor/ Buddy to enhance capabilities of subordinates
iv. Reporting: Maintain accurate and up-to-date records of all monthly, quarterly, yearly PIT reports and regular reports as requested
v. Regulatory Compliance:
Ensure all activities align with company policies, working process, procedures, laws regulations, preventing compliance risks
Support internal audits by providing accurate records and thorough explanations of procedures (if any)
c. Client Consultation and Support:
Answer inquiries from client and client’s employees in timely manner
Consult clients on labor-related regulations and assist them in understanding relevant documents and processes (if any)
Contact relevant internal departments for special requests from clients
Investigate and actively bring to resolution of customer questions
Build and nurture strong, long-term relationships with clients
Job Requirement
Bachelor’s degree in human resources, Business Administration, Economics, Law.
Minimum 3 years of working experience in C&B operations with strong payroll processing experience.
The ideal candidate embraces a One-Team mindset, prioritizing collaboration and unity across all departments. S/he fosters a culture of teamwork, mutual respect, and shared goals, ensuring that the success of the organization is achieved collectively.
The ideal candidate possesses a Growth mindset, demonstrating a proactive approach to learning and improvement. S/he is resilient, open to feedback, and continuously seek opportunities to innovate and drive personal and team development.
The ideal candidate must have these general competencies: HRM Overview Knowledge, Product/ Solutions Knowledge, Client Management, Project Management, Operation Management, Problem solving & Decision making
Have business Knowledge, insights, strategies and solutions: Recognizes how the business works, understands and applies commercial and financial principles to create selling opportunities.
