Employment Information
Customer Service Specialist
Job level | Experienced (Non - Manager) |
Salary | $ 10,000,000 - 18,000,000 VND |
Deadline to apply | 30/11/2024 |
Industry | Sales / Business Development , Customer Service , Interior / Exterior |
07/10/2024
Sales / Business Development , Customer Service , Interior / Exterior
Permanent
10 Mil - 18 Mil VND
Experienced (Non - Manager)
30/11/2024
At Porousway Pte Ltd, we’re all about creating affordable and stunning overlays for floors and walls that bring a perfect blend of style and functionality to both homes and businesses. Specializing in anti-slip flooring, we use durable, low-maintenance materials to ensure our work looks great and lasts long. Our recent development includes a product that is able to achieve the microcement finishing without cracking. Based in Singapore, we take pride in our craftsmanship and love helping our clients turn ordinary spaces into something safe and truly special.
For more information: www.porousway.com | Google review: Porousway Pte Ltd.
Key Responsibilities:
• Manage and respond to sales inquiries from various platforms (e.g., WhatsApp, Messenger).
• Handle direct leads. No need for cold calling.
• Master product knowledge to effectively identify clients’ needs and address
queries.
• Prepare sales quotations, schedules, work orders and invoicing
• Identify sales opportunities and handle after-sales feedback
• Support other required administrative tasks.
Requirements:
• Passionate, motivated, and able to work independently.
• Minimum 2 years of sales representative or customer service experience
• Strong ability to resolve customer complaints and maintain satisfaction.
• Excellent communication and problem-solving skills.
• Good in English (written and spoken)
• Advantage if speak Mandarin/Chinese
Benefit:
Salary 10 mil to 15 mil + incentive
6 days work (Tuesday to Sunday)
work remote (work from home)
2 months probation
Join social insurance and health insurance
Opportunity to visit Singapore HQ
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