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AkzoNobel Vietnam

Customer Relationship Management Professional Manager

AkzoNobel Vietnam
Ngày cập nhật: 30/11/2019

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Phúc lợi

  • Máy tính xách tay
  • Bảo hiểm theo quy định
  • Du Lịch
  • Phụ cấp
  • Xe đưa đón
  • Du lịch nước ngoài
  • Thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Công tác phí
  • Phụ cấp thâm niên
  • Chế độ nghỉ phép
  • Chế độ tập thể dục

Mô tả Công việc

1. Process adherence

· Monthly/Quarterly/Annual review process support to GTM Head -Projects as per defined templates

· Standard inputs for Sales and Marketing meetings and country CR meetings

· Annual strategy review – coordinate and be the SPOC for preparing the strategy document

2. CRM Implementation and alignment to Global/ Regional guidelines

· Use of CRM Pro for prospect and lead management – starting from leads, flowing through visit records until closure

· Define and follow nomenclature, classifications and status updates in the CRM

· Coordinate with Professional Excellence on importing standard leads into CRM and assigning them as per geography/Key Account rules in the country

· Coordinate with Commercial Operations for all technical areas related to CRM and Paint Spec

· Own all data interfaces and reporting in coordination with SESA Sales Insights & Analysis

3. Pricing and CM% setup in CRM Pro

· Prepare, setup and modify floor CM in CRM in coordination with country Finance at defined frequency

4. Coordination

· Coordinate between key accounts team, Project sales team and MDO-Painter rep teams (drive smooth handing over and monitoring)

· SPOC for Paint and Coatings organization for coordination on common projects

5. Continuous improvement

· Record process improvement requirements with CE to ensure continuous improvement of CRM Pro performance

Yêu Cầu Công Việc

·         Minimum a Bachelor’s degree – preferably in Commerce, Business Administration or similar with 5-8 years of experience in Paints, FMCG, Building material, Beverages Lubes etc.

·         Experience of working in institutional sales and with large customers in construction/allied industry and managing medium size business team is an advantage

·         Should have the ability to work along with a team of people both on and off roll

·         Must be a self-starter, highly organized with good project management skills; ability to multi-task effectively with cross functional teams and meet deadlines

·         Strong Microsoft skills

·         Clear communication skills (written and verbal communication skills) and strong interpersonal and influencing skills

Thông tin khác

  • Bằng cấp: Đại học
  • Độ tuổi: Không giới hạn tuổi
  • Hình thức: Nhân viên chính thức

Giới thiệu về công ty

AkzoNobel Vietnam

www.akzonobel.comQui mô công ty: 1500
AkzoNobel is the world's largest coatings company, with leading market positions and brands in countries around the world. We have a passion for paint....Chi tiết
Job tags / Kỹ năng: Business Analyst

Customer Relationship Management Professional Manager

AkzoNobel Vietnam

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Giới thiệu về công ty

AkzoNobel Vietnam

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Customer Relationship Management Professional Manager

Địa điểm

Hỗ Trợ Ứng Viên: (84.28) 3822-6060 hoặc (84.24) 7305-6060
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